How we collect, process, and protect your personal information when you interact with our emission control services and website.
We collect data you submit through our contact forms, quote requests, and support inquiries. This includes your name, email address, phone number, company name, and any details you share about your industrial emission control needs. We also collect technical data such as browser type, device information, and usage analytics to improve our site performance and service offerings.
Your data is used to respond to your inquiries, provide quotes for bag filter, scrubber, or cyclone systems, and send relevant technical documentation. We may also use your contact information to follow up on project feasibility or schedule site assessments. Analytics data helps us optimize our website for better user experience and content relevance.
We do not sell your personal data. We may share information with trusted third-party service providers who assist in hosting our website, managing email communications, and processing form submissions. These processors are contractually bound to protect your data and use it only for the services we specify. We may also disclose information if required by law or to protect our legal rights.
You have the right to request access to the personal data we hold about you, ask for corrections if any information is inaccurate, and request deletion of your data where applicable under GDPR or CCPA. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us using the details below. We will respond within the legally required timeframe.
Our website uses cookies and similar tracking technologies to analyze traffic, remember your preferences, and improve functionality. You can control cookie settings through your browser. We use Google Analytics to understand how visitors interact with our site; this data is anonymized where possible. No personally identifiable information is collected through cookies without your consent.
For any questions about this policy, to request access to your data, or to report a concern, please contact us at info@carbon-zero.com or call 0258 4055451. Our address is 38, Urmila Chowk. We will address your request promptly. This policy was last updated on January 15, 2025. We do not make misleading claims, fake endorsements, or guarantee specific emission reductions without verified site data.